One order pipeline for your counter, your phone, and your WhatsApp
ChatCart Pro POS is a restaurant point-of-sale system built on the same order pipeline as our AI voice calling and WhatsApp ordering. Dine-in, phone, and WhatsApp orders all land in one queue, one kitchen display, and one menu, so nothing gets re-typed and nothing gets missed. VAT-ready, AED pricing, built for restaurants across Dubai, Abu Dhabi, and the wider UAE.
Table management, kitchen tickets, delivery dispatch, receipt printing, VAT-compliant AED billing, and offers, all in one system.
Three order channels, three disconnected systems, one exhausted kitchen
Counter POS, phone orders scribbled on paper, and WhatsApp chats in a separate app all fighting for the same kitchen's attention. ChatCart Pro POS puts them on one screen, with VAT-ready AED billing built in for restaurants across Dubai, Abu Dhabi, and the wider UAE.
Phone orders get missed or mis-heard during the rush
An AI voice employee answers every call, reads back your live menu and prices, and takes the order directly into the same queue your kitchen already watches, no handwritten tickets.
WhatsApp orders live in a separate app your kitchen never sees
WhatsApp orders write into the same Order and OrderItem records as counter and phone orders, so the kitchen sees one queue regardless of where the order came from.
Menu, prices, and stock drift out of sync across channels
One shared menu and stock table powers the counter, the AI voice employee, and WhatsApp, so a price change or sold-out item updates everywhere at once.
Delivery orders get handed off with no tracking
Delivery orders are assigned to a delivery agent directly from the order, so dispatch is part of the same workflow instead of a separate phone call or spreadsheet.
Every order channel writes into the same pipeline
Whether an order starts at your counter, on a phone call, or in a WhatsApp chat, it becomes the same kind of order, in the same queue, headed to the same kitchen display.
Counter POS
Dine-in & walk-in takeout, rung up by staff
AI Voice Calling
Phone orders, taken live by the AI employee
WhatsApp Ordering
Chat-based ordering from your existing WhatsApp number
One Kitchen Display
New → Preparing → Ready → Served, regardless of order source
One system, three ways for customers to order
Each channel is a full ordering experience on its own, and every one of them feeds the same POS.
Dine-in & takeout, rung up at the counter
A fast counter POS for staff to take dine-in and walk-in takeout orders, tied to table status and stock in real time.
- ✓ Table status: available, occupied, reserved
- ✓ Dine-in orders tied directly to a table
- ✓ Live stock & price checks before confirming
- ✓ Receipt printing on network, Bluetooth, or USB printers
Phone orders taken by a 24x7 AI employee
The AI answers every inbound call, reads back your live menu, and takes the order in natural conversation, no hold music, no missed calls during the rush.
- ✓ Answers calls instantly, day or night
- ✓ Reads live menu, prices, and stock on the call
- ✓ Places structured orders directly into the queue
- ✓ Full call transcript & summary logged per order
Chat-based ordering on your own WhatsApp number
Customers browse your menu, place an order, and get confirmation without leaving WhatsApp, on your existing WhatsApp Business number.
- ✓ Full conversation history per customer
- ✓ Delivery address & location capture
- ✓ Automatic order confirmation messages
- ✓ Same offers & discounts as counter and phone orders
Built for how a restaurant actually runs
Beyond taking the order: the tools your floor, kitchen, and delivery staff use every shift.
Table management
Every table has a live status, available, occupied, or reserved, and every dine-in order is tied to its table from seating through the check.
Kitchen display & ticket tracking
Confirmed orders become kitchen tickets with their own status, new, preparing, ready, served, independent of the customer-facing order status.
Delivery agent dispatch
Delivery orders are assigned to a delivery agent from within the order itself, so dispatch is one click, not a separate phone call.
Receipt & kitchen ticket printing
Printer settings support network, Bluetooth, or USB-connected receipt printers, so tickets and receipts print automatically as orders are confirmed.
Offers & discounts engine
Run a percent or fixed discount across your whole menu, a category, or specific items, on a schedule, applied consistently across every ordering channel.
One reporting view across every channel
See sales, order volume, and channel mix, counter vs. phone vs. WhatsApp, from a single reports view instead of stitching together three systems.
A single system for every part of the order lifecycle
From menu setup to the printed receipt, it's one connected system, not a bundle of separate tools.
A tier for every stage of your restaurant
Every tier includes the shared menu, order pipeline, and kitchen display. Book a demo and we'll recommend the right fit for your order volume.
- ✓ Counter POS with table management
- ✓ Kitchen display & ticket tracking
- ✓ WhatsApp OR AI voice ordering (1 channel)
- ✓ 50 AI voice minutes / mo included
- ✓ Shared menu, stock, and offers
- ✓ Receipt printing (network / Bluetooth / USB)
- ✓ Email support
- ✓ Everything in Starter, plus:
- ✓ WhatsApp AND AI voice ordering (both channels)
- ✓ 180 AI voice minutes / mo included
- ✓ Delivery agent dispatch & tracking
- ✓ Offers & discounts engine, scoped by category or item
- ✓ Cross-channel sales & reporting dashboard
- ✓ Priority support with faster response times
- ✓ Everything in Growth, plus:
- ✓ Custom AI voice minute bundle, scoped to your volume
- ✓ Multi-location menu & inventory management
- ✓ Custom integrations (accounting, ERP, existing POS)
- ✓ Per-location reporting rolled up to HQ
- ✓ Dedicated account manager & SLA
What restaurants notice first
The same pattern shows up once every channel feeds the same kitchen queue.
"Phone orders used to get scribbled on a pad by whoever picked up. Now the AI takes them and they show up in the same queue as everything else."
"We used to check WhatsApp on a separate phone during service. Now it's just another row on the kitchen screen, no more switching apps."
"Table status and kitchen tickets in one screen changed how fast we turn tables during a rush. Everyone's looking at the same queue now."
Everything you need to know
Still curious? Book a demo and we'll walk you through a live order end to end.
ChatCart Pro POS is a restaurant point-of-sale system built on the same order pipeline as ChatCart Pro AI's WhatsApp and voice ordering. Dine-in orders rung up at the counter, phone orders taken by the AI voice employee, and WhatsApp orders all flow into one shared menu, one order queue, and one kitchen display, instead of three disconnected systems.
A normal POS only handles orders rung up in-store. ChatCart Pro POS handles that plus AI voice phone orders and WhatsApp chat orders, all writing into the same order table and kitchen display, so your kitchen sees one queue regardless of which channel the order came from, and your menu, stock, and offers stay in sync everywhere.
Yes. Tables have a live status (available, occupied, reserved) and every dine-in order is tied to a table, so staff can see which tables are open and track an order from seating through the kitchen to the check.
Yes. Once an order is confirmed, it becomes a kitchen ticket with its own status: new, preparing, ready, or served, tracked separately from the customer-facing order status, so kitchen staff have a focused prep queue regardless of whether the order came from the counter, a phone call, or WhatsApp.
Yes. An AI voice employee answers inbound calls, reads back your live menu and prices, takes the order, and confirms it, writing directly into the same order pipeline as your POS and WhatsApp orders, so nothing needs to be re-typed by staff.
Yes. Every order carries an order type, dine-in, takeout, or delivery, and delivery orders can be assigned to a delivery agent for dispatch and tracking, alongside dine-in and takeout handled at the counter.
Yes. Printer settings support network, Bluetooth, or USB-connected receipt printers, so confirmed orders and kitchen tickets can print automatically without a separate print station.
Yes. Offers can be scoped to your whole menu, a category, or specific items, with a percentage or fixed discount and a start/end window, and apply consistently whether the order comes from the counter, a phone call, or WhatsApp.
Yes. Pricing and billing can be set up in AED with UAE VAT applied on every order, regardless of whether it came from the counter, an AI voice call, or WhatsApp, so tax reporting stays consistent across every channel instead of only covering in-store sales.
Yes. ChatCart Pro POS is used by restaurants across Dubai, Abu Dhabi, and the wider UAE, with AED pricing, UAE VAT support, and AI voice ordering that can answer calls on a local UAE business number through our authorized telephony partner.
Book your free demo
Tell us about your restaurant and we'll show you exactly how one order pipeline would work across your counter, phone, and WhatsApp.
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Our team will reach out within one business day to schedule your live demo.
Ready for one order pipeline across your whole restaurant?
Counter, phone, and WhatsApp, all landing in the same kitchen queue. Let's set it up for your menu.
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